The Following is the complete BBB Reliability Report on Shopster E-Commerce Inc.
BBB Reliability Report
The BBB®
Serving Southern Alberta
350, 7330 Fisher Street SE
Calgary, AB T2H 2H8
(403) 517-4BBB
www.betterbusinessbureau.ca
Shopster E- Commerce Inc.
804B - 16th Avenue SW
Calgary, AB T2R 0S9
Telephone: (403) 802-0201
Fax: (403) 802-0294
www.shopster.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.
Original Business Start Date: April 2004
Principal: Kolleen Kidd, V/P of Operations
Customer Contact: Sheldon Cooke, Team Lead - (403) 802-0201
Email Address: support@shopster.com
Incorporated: April 2004, AB
TOB Classification: Internet Shopping
BBB Membership: This company is a member.
BBB Membership Status
This company has been a member of this BBB since April 2005. This means it supports the BBB's services to the public and meets our membership standards.
Program Participation
This company participates in the Membership Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Customer Experience
Based on BBB files, this company has a satisfactory record with the BBB. A satisfactory record means a company has been in business for at least 12 months, and properly addressed matters referred by the BBB. The company does not have an unusual volume of complaints, or any government actions involving its marketplace conduct. The BBB understands and has no concerns about the company's products, services and type of business.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period.Of the total of 4 complaints closed in 36 months, 4 were closed in the last year.
Sales Practice Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Delivery Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Company Management
Additional company management personnel include:
Sarath Samarasekera - Owner/President
Matt Cox - Presidnet of Technology
Advertising Review
On May 3, 2007 , the Bureau contacted the company regarding its claim of "Unlimited profits" for its client distributors on its website. The company advised the Bureau that they issue the difference payment from the suppliers' price and the customers' payment and that there is no limit on what a distributor can sell and therefore earn. Shopster did not supply a comparison pricing list or an example of typical earnings for reasons of privacy, but has agreed to consider modifying the claim. Details must be clearly disclosed in advertisements as required by the Canadian Code of Advertising Standards. According to the BBB Code of Advertising, companies must be prepared to prove any advertised claims.
Additional Email Addresses
Additional Email Addresses
info@shopster.com
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Report as of August 24, 2007
Copyright© 2007 BBB®, Inc.
If you choose to do business with this member company, please let the company know that you contacted the BBB for a report.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.
As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
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9 comments:
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Hey,
I tried Shopster. Bad idea. But there is a legit company out there. I found Get Selling Today http://www.GetSellingToday.com I have been selling on this site for over 3 months and have no trouble what so ever. I have had a few questions and there live support was excellent. They have over 1 Million dropship products that you can easily add to your website and update/change at any time. You set your own profit margin for each product. I can push my products to my Ebay listings very EASY, I have a Facebook Store that auto Sync’s with my real store which generates a lot of my website traffic.
They also have a Awesome Logo creator software for FREE for all members so that you don’t have to pay the High Fee’s having a professional design your logo. They list all their products right on their main website so you know what types of products they have that you could be listing on your online store. Changing the whole look of your website takes 1 click and can be done anytime. They have a bunch of other free website promotion tools that you can use as well which really help.
I suggest any of you to try out Get Selling Today – Hopefully you have the same success I am currently having.
Matt
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