Shopster Has 4 Consumer Complaints Closed in 1 Year!

The Following is the complete BBB Reliability Report on Shopster E-Commerce Inc.


BBB Reliability Report

The BBB®
Serving Southern Alberta
350, 7330 Fisher Street SE
Calgary, AB T2H 2H8
(403) 517-4BBB
www.betterbusinessbureau.ca


Shopster E- Commerce Inc.
804B - 16th Avenue SW
Calgary, AB T2R 0S9
Telephone: (403) 802-0201
Fax: (403) 802-0294
www.shopster.com


The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.


Original Business Start Date: April 2004
Principal: Kolleen Kidd, V/P of Operations
Customer Contact: Sheldon Cooke, Team Lead - (403) 802-0201
Email Address: support@shopster.com
Incorporated: April 2004, AB
TOB Classification: Internet Shopping
BBB Membership: This company is a member.


BBB Membership Status

This company has been a member of this BBB since April 2005. This means it supports the BBB's services to the public and meets our membership standards.


Program Participation

This company participates in the Membership Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

Customer Experience

Based on BBB files, this company has a satisfactory record with the BBB. A satisfactory record means a company has been in business for at least 12 months, and properly addressed matters referred by the BBB. The company does not have an unusual volume of complaints, or any government actions involving its marketplace conduct. The BBB understands and has no concerns about the company's products, services and type of business.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period.Of the total of 4 complaints closed in 36 months, 4 were closed in the last year.

Sales Practice Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Delivery Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.



Company Management

Additional company management personnel include:

Sarath Samarasekera - Owner/President
Matt Cox - Presidnet of Technology


Advertising Review

On May 3, 2007 , the Bureau contacted the company regarding its claim of "Unlimited profits" for its client distributors on its website. The company advised the Bureau that they issue the difference payment from the suppliers' price and the customers' payment and that there is no limit on what a distributor can sell and therefore earn. Shopster did not supply a comparison pricing list or an example of typical earnings for reasons of privacy, but has agreed to consider modifying the claim. Details must be clearly disclosed in advertisements as required by the Canadian Code of Advertising Standards. According to the BBB Code of Advertising, companies must be prepared to prove any advertised claims.


Additional Email Addresses

Additional Email Addresses
info@shopster.com


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Report as of August 24, 2007
Copyright© 2007 BBB®, Inc.


If you choose to do business with this member company, please let the company know that you contacted the BBB for a report.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.

As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Shopster Never Modified "Unlimited Profits" on their Website and Advertising Campaign.

The BBB wants Shopster to modify the use of their advertising term "Make Unlimited Profits". Reason is, because Shopster failed to prove that you can make "Unlimited Profits" with them. The BBB asked to see proof that people have been making "Unlimited Profits" with Shopster and asked to see client files. Shopster refused to allow the BBB the view such files stating that they are protecting the privacy of their clients. Shopster did agree to modify the term, "Unlimited Profits" since the law states you must prove such claim. Shopster has still not complied. They've changed 700,000 to 900,000. but as of yet changed the term "Unlimited Profits". Unless Shopster can prove their claim, they are breaking the law.

Don't Waste Your Time with Shopster...Sell the Things you want to Sell on EBAY!

Ebay is easy. Millions of people from all over the world log onto Ebay everyday. 90% of my items that I bring to auction sell. I have no problems whatsoever. In fact, I didn't have to build a website. I purchase gemstones at wholesale prices and watch the bidding wars. Items that I purchase for $1.75 I put up for auction at a starting bid of $5.00 and most of the time the item will sell for over $10.00 plus $3.95 shipping and handling. Last week alone I had 73 auctions sell and I made over $600.00 for the week. I'm averaging $2,000 a month take home. All you need is a digital camera and great auction frendly items. Open a paypal acount and you're in business. No reaL overhead. Just a computer and a printer and some shipping supplies. I enjoy it and It and I sell to many of the same customers. In fact, I've built up a clientel and many of my clients purchase from me outside of ebay. Ebay is the perfect solution for me because I'm a stay home dad with 4 children and I only work my ebay account 2 hours a day. I don't ship until the item clears with Paypal or until the check clears. I ship twice a week and I've had absolutely no complaints.

Shopster ripped me off, plain and simple. I origionally wanted to go the drop shipping route but I find that with drop shipping, I have no control of what is being shipped or if it's being shipped at all. If you want to join Shopster, go right ahead. For me, Ebay is the way to go.

I was concerned as to when Shopster.com would be modifying "Unlimited Profits" as to their agreement with the BBB. The BBB wrote me:


"Hello Randy:

You had recently emailed us regarding Shopster E-Commerce’s website. The bureau is dealing with the monitoring of the promised changes and handling this as an internal issue. Thank you.

Regards,"

If you have been ripped-off by this company, please file a complaint with the BBB and file a Rip-off report with ripoffreport.com. Lets all help put these internet scam companies out of business.